Support

Customers (card holders)

Your details: go to rewardtr.ee/manage and sign in with your mobile. You can see your cards, switch offers off, or delete your account.

Lost your card or got a new phone? Scan the shop’s QR again (or open rewardtree.com.au/their-name) and type your mobile and the code we text you. Your card comes back with every stamp: your stamps live with your number, not your phone.

Getting offers by text? Reply STOP to any offer. It stops offers from every shop on Rewardtree.

Anything else: [email protected]

Shop owners

Getting set up: it takes a few minutes: start here. When you go live, print your free QR poster from your owner page and put it on your counter.

Locked out? On the owner sign-in page, type your mobile and we’ll text you a code. Changed your number? Email [email protected] with your shop’s name and we’ll help you get back in.

Your plan: open Your plan on your owner page to see your free days, add a card or cancel. Questions: [email protected], with your shop’s name.

Your customers’ details: your customers and their visits are on your owner page. There’s no download of the list; customers can see and delete their own details at rewardtr.ee/manage.

Write to us

Everything, including privacy and data requests: [email protected]

Is something down? See the status page.