Status
Rewardtree is live. We update this page by hand whenever something changes, so it says what we know in plain words. It is not an automatic monitor, so you won’t see an uptime number or a graph here that we haven’t measured.
| Part of Rewardtree | State | What it covers |
|---|---|---|
| Shop pages (rewardtree.com.au/your-shop) | Working | Customers scan your counter QR code to join and to collect stamps, in 8 languages |
| Loyalty cards in Apple Wallet and Google Wallet | Working | New cards, and stamp and reward updates on your customers’ phones |
| Stamps and rewards | Working | Collecting a stamp by scanning your QR, and the live screen customers show you for a free reward |
| Your owner page | Working | Signing in, your customers and their visits, and your printable QR poster |
If something is not working
- Keep serving. If your shop’s internet drops, nothing changes at the counter: your poster is paper, and customers scan it using their own phone’s data.
- Check this page. If a part of Rewardtree is having trouble, we say so here.
- Tell us. Go to Support and tell us what you see. A screenshot helps.
When a problem affects businesses or customers, we say so here in plain language: what broke, who it affected and what we did about it.
